PRIVACY POLICY
Effective date: 07/01/2024
MISC Products, Inc. ( “MISC”, “Company” “Us”, “We”) respects your privacy. This Privacy Policy describes how MISC may collect, use, share and store your Personal Information in connection with our Products and Services (Website). Please take a moment to read this MISC Privacy Policy to learn how we handle your personal information.
Personal Information MISC Collects
Personal Information you provide us
From Our Website: We may collect Personal Information that you choose to provide to us, for example, in order for MISC to fulfill a request submitted via an online form or if you provide personal information to us via an email or telephone call.
From the Services: We may collect Personal Information you provide directly to us. For example, when setting up new account, we collect Personal Information, such as name, e-mail address, postal address, phone number, job title, etc. We may also collect commercial information, such as records of the purchased Services or other information related to our Products and Services.
Personal Information we automatically collect
When you use the Websites: When you visit our Websites, we collect Internet or other electronic network activity information through the use of cookies and other trackers. Depending on your tracking preferences, the information we collect may include for example your device’s Internet Protocol (“IP”) address, referring website, what pages your device visited, and the time that your device visited our Website. We may also rely on analytics and tools used to prevent spam and other security risks related to the use of abusive automated software.
You can choose your preferences with regards to the cookies by adjusting your cookie preferences via your internet browser.
When you use the Services: Internet or other electronic network activity information is also collected when you use the Services:
- Usage information – we may keep track of user activity in relation to the types of Products and Services our customers purchase and use, the configuration of their computers, and performance metrics related to their use of the Services.
- Log information – we log information about our customers and their users when they use one of our Services, including their IP addresses.
- Information collected by cookies and other tracking technologies – we use various technologies to collect information, including saving cookies to users’ computers.
- Customer feedback – While using the Services, you may be asked to provide feedback (e.g., in the software directly or after receiving help from our support team). Providing this feedback is entirely optional.
Information we collect from trusted vendors
If your Personal Information has been collected as (i) you interacted or used our Website, and/or (ii) part of the Products and Services, your Personal information may be provided by our vendors to MISC.
Why and When we Collect Personal Information
Sometimes, it is necessary to collect specific customer information in order to fulfill a visitor’s request for a service or correspondence. This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored by MISC to fulfill your request. Your personal information is never given to any other company for that company’s independent use. MISC may employ third-party companies to perform services or functions on our behalf. These companies may require access to personal information in order to perform their functions, but may not use it for other purposes.
Visitors to miscproducts.com provide personal identifying information only when using one or more of the following services:
- Contact forms
- Requests for quotes or additional company information
- Surveys and business reply forms
- Subscription emails
How We Use Personal Information
We may use the Personal Information we collect as follows:
- To administer or provide our Websites, Products, Services and for internal operations, including troubleshooting, data analysis, testing, statistical, and security purposes,
- To enhance and improve our Products and Services and Websites,
- For marketing, advertising, event and survey purposes,
- For purposes made clear to you at the time you submit your Personal Information, for example, to fulfill your requests, and to provide you with information on our Products and Services we think might be of interest to you,
- To provide customer service and communicate with you, including to respond to your inquiries or complaints, and to help you place an order,
- For analytics purposes, such as to understand how you use our website and to evaluate and improve our products, services, advertisements, and website,
- To protect the rights and property of MISC, our users, and others,
- For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our website or mobile applications, and to comply with applicable legal requirements, contractual requirements, relevant industry standards and our policies,
- To carry out any other purpose described to you at the time the information was collected.
Communications with may be via mail, telephone, e-mail, text message and other electronic messages. We may send you text messages using an automated telephone dialing system to the mobile phone number you have provided in accordance with applicable law and message and data rates may apply. See “Your Choices” below to learn how to manage your communication preferences.
How We Share Personal Information
Our company may share personal information it collects in the following circumstances:
- Within our company and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership;
- With our trusted vendors who work on our behalf;
- With your consent, including if you intentionally interact with third-parties on our website;
- In connection with the sale, transfer or financing of a significant part of our business or its assets;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request; and
- As required by law, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process.
Do Not Track
Your browser or device may include “Do-Not-Track” settings or functionality. Currently, our systems do not recognize browser “Do-Not-Track” requests. The information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Privacy Policy, whether or not a Do-Not-Track signal is received. However, you may disable certain tracking on our Sites, as discussed in this section (e.g., by disabling cookies). For more information about Do-Not-Track signals, please click here.
How Long We Keep Personal Information
How long we retain personal information depends on the type of data, the need and purpose for which we collect the data and any applicable legal requirements. We will retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer or shorter retention period is required or permitted by law.
Data Security
We take reasonable administrative, technical, and physical security measures to protect your personal information and to ensure that it is used in accordance with this Privacy Policy.
International Data Transfers
Our company is based in the United States and the information we collect is governed by U.S. law. By accessing or using the website or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
Third Party Links and Services
Our website may contain links to third-party websites such as social media platforms that are not owned or controlled by us. Our company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. If you visit such sites, your activities and the collection, use, and disclosure of information will be subject to the privacy policies and terms of the third-party websites or services, and not this Privacy Policy. We recommend that you read the privacy policies of these third parties carefully.
Your Choices
For questions about our Privacy Policy please email us at privacy@miscproducts.com. To further protect privacy, some of these requests may be subject to identity verification.
If you would like to update your preferences, or opt out of marketing communications from us, you may do so at any time by contacting us at privacy@miscproducts.com or by following the opt out instructions in the communications. Please note that we will honor your marketing opt-out preferences, but we may continue to send informational or transactional communications in accordance with applicable law.
Changes to this Policy
This policy may change from time to time and any revised Privacy Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. By continuing to access and/or use the website after the effective date of a revised Privacy Policy, you agree to be bound by the revised Privacy Policy.